Autopay is the most convenient way of paying your electricity bills. Upon successful application for the following autopay services, your monthly bill will be paid automatically by debiting your bank account or credit card account on the eighth working day from the meter reading date.
- Via Savings or Current Accounts (residential customers can authorise autopay by calling 2887 3411)
- Via COMPASS VISA / DBS or Bank of China / Chiyu Bank / Nanyang Commercial Bank Credit Cards (For Residential Customers Only)
- Via American Express Card (For registration, please call American Express Customer Service Hotline according to the telephone no. printed on the back of American Express Card)
Autopay service authorisation forms and details
We also provide different e-payment services to our customers:
- Faster Payment System (FPS) QR Code
- "AlipayHK" App
- Electronic Bill Presentment and Payment Service (EBPP)
- Upload an e-Cheque through our e-Cheque Drop Box (made payable to "The Hongkong Electric Co., Ltd.")
- Internet Payment (PPS by Internet, "PPS on Mobile" App, JET Payment and internet banking services provided by banks in Hong Kong)
For details, please click here.