HK Electric Investments is the first fixed single investment trust listed in Hong Kong with a focus on the power industry. Our principal operating subsidiary, The Hongkong Electric Company, Limited (HK Electric), commenced operations in 1890 and is one of the longest-established utility companies in the world.
Over our long history, we have consistently supported Hong Kong's economic journey by offering safe, reliable and affordable electricity while minimising the impact of our operations on the environment as we strive to deliver sustainable growth in long-term value to our investors.
HK Electric Investments believes that open and on-going communication with our stakeholders is central to our operation and development. We engage different stakeholders through a variety of channels and stakeholder suggestions and feedback are highly valued in our decision making process as we strive for continuous improvements.
Underpinned by its core value of "Pursuit of Excellence", HK Electric is committed to delivering excellent services and supply reliability to our customers. We have been providing a world-class supply reliability of over 99.999% since 1997 and all our service standards are achieved or even surpassed every year.
To satisfy the aspirations from the community, and in support of Government’s energy and environmental policy objectives, HK Electric has launched a suite of "Smart Power Services".
HK Electric is one of the longest-established power companies in the world. The Company has a world-class record of providing a highly reliable electricity supply to Hong Kong and Lamma islands at a reasonable and affordable price.
HK Electric Investments is committed to meeting the long-term energy needs and supporting the sustainable development of the community we serve. To do this, we focus not only on powering Hong Kong with a world-class electricity supply, but also on the way we deliver it and the impacts it has on the environment.
HK Electric aspires to be an employer of choice. We have policies and systems in place to attract talents and through continuous training and development, nurture them for a fulfilling career. We offer competitive remuneration, an ideal workplace and comprehensive wellness programmes for our employees while maintaining regular and open dialogues with them.
HK Electric delivers electricity to customers' premises mainly through underground cables and occasionally through overhead lines. Damage on underground cables and overhead lines (collectively known as electricity supply lines) must be avoided as it could lead to power interruption and/or bodily injury and/or fatality of the site personnel.
In order to avoid incidents of damage, contractors who carry out works near electricity supply lines should strictly follow the requirements stipulated in the "Code of Practice on Working near Electricity Supply Lines" published by Electrical and Mechanical Services Department under the Electricity Supply Lines (Protection) Regulation as well as the following information published by HK Electric.
The following information on the prevention of damage on electricity supply lines are issued by HK Electric :
Request for Underground Cable/Overhead Line Plan
If you are going to carry out construction work, you can write to HK Electric to obtain the underground cable plans and/or overhead line plans. Request letter with mark-up plan showing the proposed work location should be sent to HK Electric via the following channels:
Distribution Planning Department,The Hongkong Electric Co., Ltd.,Hongkong Electric Centre,44 Kennedy Road,Hong Kong.
2843 3110 （office hours）2510 7812 （after office hours）
08:45 – 17:15 hours on weekdays
Telephone No.: 2814 3443 (24-hour hotline)
Telephone No.: 2555 4999 (Chinese 24-hour hotline)Telephone No.: 2555 4000 (English 24-hour hotline)