HK Electric Investments is the first fixed single investment trust listed in Hong Kong with a focus on the power industry. Our principal operating subsidiary, The Hongkong Electric Company, Limited (HK Electric), commenced operations in 1890 and is one of the longest-established utility companies in the world.
Over our long history, we have consistently supported Hong Kong's economic journey by offering safe, reliable and affordable electricity while minimising the impact of our operations on the environment as we strive to deliver sustainable growth in long-term value to our investors.
HK Electric Investments believes that open and on-going communication with our stakeholders is central to our operation and development. We engage different stakeholders through a variety of channels and stakeholder suggestions and feedback are highly valued in our decision making process as we strive for continuous improvements.
Underpinned by its core value of "Pursuit of Excellence", HK Electric is committed to delivering excellent services and supply reliability to our customers. We have been providing a world-class supply reliability of over 99.999% since 1997 and all our service standards are achieved or even surpassed every year.
To satisfy the aspirations from the community, and in support of Government’s energy and environmental policy objectives, HK Electric has launched a suite of "Smart Power Services".
HK Electric is one of the longest-established power companies in the world. The Company has a world-class record of providing a highly reliable electricity supply to Hong Kong and Lamma islands at a reasonable and affordable price.
HK Electric Investments is committed to meeting the long-term energy needs and supporting the sustainable development of the community we serve. To do this, we focus not only on powering Hong Kong with a world-class electricity supply, but also on the way we deliver it and the impacts it has on the environment.
HK Electric aspires to be an employer of choice. We have policies and systems in place to attract talents and through continuous training and development, nurture them for a fulfilling career. We offer competitive remuneration, an ideal workplace and comprehensive wellness programmes for our employees while maintaining regular and open dialogues with them.
Language
Telephone/Facsimile
Email
Address
Emergency Reporting
24-hour Hotline: 2555 4000*
SMS Enquiry: 6681 3411
mail@hkelectric.com
Hongkong Electric Centre, 44 Kennedy Road, Hong Kong
Customer Services
Hotline: 2887 3411*
Facsimile: 2510 7667
SMS Enquiry: 6681 3411Virtual Assistant: Elsie
cs@hkelectric.com
9/F, Electric Centre, 28 City Garden Road, North Point, Hong Kong
Media Enquiries
Telephone: 2555 4000*
Facsimile: 2521 1580
media@hkelectric.com
Public Affairs Departments, Hongkong Electric Centre, 44 Kennedy Road, Hong Kong
Smart Power Services
Hotline: 2510 2701
Smart Power Building Fund: SPBF@hkelectric.com
Smart Power Care Fund: SPCF@hkelectric.com
Smart Power Energy Audit: SPEA@hkelectric.com
Smart Power Loan Fund: SPLF@hkelectric.com
Feed-in Tariff Scheme: RE@hkelectric.com
Renewable Energy Certificates: REC@hkelectric.com
Smart Power EV Charging Solution: ev@hkelectric.com
Smart Power for Data Centre:
datacentre@hkelectric.com
Smart Power for Construction Site:
SPCS@hkelectric.com
10/F, Electric Centre, 28 City Garden Road, North Point, Hong Kong
Supplier / Contractor Registration
Telephone: 3143 3923
rtr@hkelectric.com
9/F, Hongkong Electric Centre, 44 Kennedy Road, Hong KongAttn: General Manager (Group Commercial)
HK Electric Investments Limited
Telephone: 2843 3111
Facsimile: 2810 0506
mail@hkei.hk
The Hongkong Electric Company, Limited
24-hour Hotline:
2555 4000 *
SMS Enquiry:
6681 3411
Email:
Address:
Hotline:
2887 3411 *
Facsimile:
2510 7667
Virtual Assistant:
Elsie
Telephone:
2521 1580
2510 2701
Smart Power Building Fund:
SPBF@hkelectric.com
Smart Power Care Fund:
SPCF@hkelectric.com
Smart Power Energy Audit:
SPEA@hkelectric.com
Smart Power Loan Fund:
SPLF@hkelectric.com
Feed-in Tariff Scheme:
RE@hkelectric.com
Renewable Energy Certificates:
REC@hkelectric.com
Smart Power EV Charging Solution:
ev@hkelectric.com
3143 3923
9/F, Hongkong Electric Centre, 44 Kennedy Road, Hong Kong
Attn: General Manager (Group Commercial)
2843 3111
2810 0506
Hongkong Electric Centre,44 Kennedy Road, Hong Kong
* To ensure data accuracy and service quality, the Company will record the telephone enquiries.